Tiffany Erickson joined CW Technology as a vCIO in the Twin Cities office. Her background includes more than 10 years of experience in technical project management, it management and general operations.

Craig Ploetz recently joined CW as a proactive support analyst. Ploetz has more than 15 years of experience in enterprise level technical support. He has expertise in supporting and deploying large scale network projects.

Jake Heuer joined the company as outside sales representative in the Twin Cities office. He is a recent graduate from Bemidji State University with a degree in Business Administration. Heuer will be leveraging his previous experience in sales in his new role selling CW Managed Services to clients in the Twin Cities area.

Samuel Lockhart joined CW Technology as a Level 1 service desk technician. Lockhart graduated from the University of Minnesota Duluth in 2016. While a student employee at UMD, he was nominated for both the UMD Student Employee of the Year Award and the ITSS Roger Petty Customer Service Award.

Andrew Radtke joined CW Technology as a service desk technician. He is a University of Minnesota Duluth alumni with degrees in both Communication and English. Radtke  has four years of experience in technical account management, assisting clients throughout the Midwest with website product design, implementation and technical support.

Ksenia Olson was hired as inventory manager and purchasing and receiving specialist. Olson has a Master’s Degree from Karelian State Pedagogical University in Petrozovodsk, Russia with a major in Teaching English as a Foreign Language and a minor in Teaching German as a Foreign Language. After several years in teaching and translator roles, Olson started a new career in merchandising. She brings more than seven years of experience in retail and wholesale merchandising, inventory control and store management to her new role.